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Valley River Inn A WestCoast Hotel
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Check-In Date: Nights: Adults: Children: Promo Code:
Enter the following codes into the Promotional Code Box to display rates and availability.
AAA Rate: AAA - AARP Rate: AARP - Government Rate: GOVT - Entertainment Card: ENT
ID / Membership Card is required upon check-in to receive discount rates


Survey Form

All fields with an (*) are required fields

Event Arrival Date: (MM/DD/YYYY)       Event Departure Date: (MM/DD/YYYY)   
Evaluated By: *       Company/Organization Name: *   
Mailing Address:   
City:      
State:       Zip:   
Phone Number:   
Email Address:   
Would you like to receive our
weekly e-Newsletter?:
       Yes     No

01. How would you Rate your function on overall basis?
       Excellent     Good     Fair     Poor
02. How effectively did our Sales/Catering Department assist you in achieving the goals for your meeting?
       Excellent     Good     Fair     Poor
03. Did the Sales/Catering Department plan and arrange your event to your satisfaction?
       Yes     No
   Comments:
04. Before your event started, did a Banquet representative introduce him/herself to you?
       Yes     No
05. Was the appropriate signage posted for your event?
       Yes     No
06. Please rate the following that are applicable for your event:
  
Meeting Room Set-up     Excellent     Good     Fair     Poor
Meeting Room Condition     Excellent     Good     Fair     Poor
Air Conditioning/Heat     Excellent     Good     Fair     Poor
Audiovisual Equipment     Excellent     Good     Fair     Poor
Lighting     Excellent     Good     Fair     Poor
Beverage Service     Excellent     Good     Fair     Poor
Food Quality     Excellent     Good     Fair     Poor
Overall Service     Excellent     Good     Fair     Poor
Value for Price Paid     Excellent     Good     Fair     Poor
Meeting Room Condition     Excellent     Good     Fair     Poor
Guest Room     Excellent     Good     Fair     Poor
Check-In     Excellent     Good     Fair     Poor
Check Out     Excellent     Good     Fair     Poor
Billing     Excellent     Good     Fair     Poor
Overall Hotel Condition     Excellent     Good     Fair     Poor
07. If sleeping rooms were used, were the reservations processed properly?
       Yes     No
   Comments:
08. If you plan another function, would you return to our Hotel?
       Yes     No
   Comments:
09. Please indicate those staff members who were especially helpful during your event:
  
10. May we be of assistance for any future meetings?
       Yes     No
11. Comments if any...
  



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Valley River Inn | 1000 Valley River Way
Eugene Oregon 97401 | (800) 543-8266 | Eugene Tel:(541) 743-1000 | Eugene Fax: (541) 683-5121

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