Survey Form: Valley River Inn Eugene Oregon Hotels Suites

Enter the following codes into the Promotional Code Box to display rates and availability.
AAA Rate: AAA - AARP Rate: AARP - Government Rate: GOVT - Entertainment Card: ENT
ID / Membership Card is required upon check-in to receive discount rates

All fields with an (*) are required fields

Event Arrival Date: (MM/DD/YYYY)

Event Departure Date: (MM/DD/YYYY)

Evaluated By: *

Company/Organization Name: *

Mailing Address:

City:

State:

Zip:

Phone Number:

Email Address:

Would you like to receive our
weekly e-Newsletter?:

Yes No

01.

How would you Rate your function on overall basis?

Excellent Good Fair Poor

02.

How effectively did our Sales/Catering Department assist you in achieving the goals for your meeting?

Excellent Good Fair Poor

03.

Did the Sales/Catering Department plan and arrange your event to your satisfaction?

Yes No

Comments:

04.

Before your event started, did a Banquet representative introduce him/herself to you?

Yes No

05.

Was the appropriate signage posted for your event?

Yes No

06.

Please rate the following that are applicable for your event:

Meeting Room Set-up	Excellent Good Fair Poor
Meeting Room Condition	Excellent Good Fair Poor
Air Conditioning/Heat	Excellent Good Fair Poor
Audiovisual Equipment	Excellent Good Fair Poor
Lighting	Excellent Good Fair Poor
Beverage Service	Excellent Good Fair Poor
Food Quality	Excellent Good Fair Poor
Overall Service	Excellent Good Fair Poor
Value for Price Paid	Excellent Good Fair Poor
Meeting Room Condition	Excellent Good Fair Poor
Guest Room	Excellent Good Fair Poor
Check-In	Excellent Good Fair Poor
Check Out	Excellent Good Fair Poor
Billing	Excellent Good Fair Poor
Overall Hotel Condition	Excellent Good Fair Poor

07.

If sleeping rooms were used, were the reservations processed properly?

Yes No

Comments:

08.

If you plan another function, would you return to our Hotel?

Yes No

Comments:

09.

Please indicate those staff members who were especially helpful during your event:

10.

May we be of assistance for any future meetings?

Yes No

11.

Comments if any...

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